All returns require a return authorization number prior to shipping. Please contact us to request an RA#.
- Returns must be in new (unused/never assembled) condition, and include all original hardware and accessories.
- RA#s are only issued within 30 days of the purchase date and will expire 14 days after being issued. Returns received outside of this timeframe will not be refunded or returned.
- Returns must be shipped back to us using a tracking number, as we are not responsible for lost, returned items.
- Shipping costs incurred for the return are not reimbursable.
An item that has been returned to us after going unclaimed at a shipping hub will be assessed a 20% restocking fee. Shipping fees are not refundable.