All returns require a return authorization number prior to shipping. Please contact us to request RA# within 30 days of purchase. In your email be sure to tell us why you are returning the item.
- Returns accepted within 30 days of purchase and must be in new (unused/never assembled) condition including carrying case (if included in original kit) and hardware to qualify for a full refund.
- Returns are only granted to the original purchaser.
- Returns that have been used, and are returned within 30 days of purchase, are subject to a 25% restocking fee. Return must include all hardware and, if included with your purchase, the carrying case.
- RA#s will expire 14 days after being issued.
- Ship return to: Procutta, Inc., 5404 Whitsett Ave., Unit 224, Valley Village, CA 91607. Provide tracking number and carrier name via email upon shipping.
- All returns will be inspected upon receipt. Items that have been damaged due to misuse or abuse will not qualify for a refund.
- Shipping costs incurred for the return are not reimbursable.